Welcome to Fio! These Terms and Conditions ("Terms") govern your use of our website [https://www.drinkfio.com] and your purchases of our products. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Site.
You agree to use our Site only for lawful purposes. You must not:
All products, descriptions, and prices are subject to change at any time without notice. While we strive for accuracy, we do not guarantee that all product information is error-free. We reserve the right to correct any errors or inaccuracies at our discretion.
By placing an order on drinkfio.com, you agree to:
We reserve the right to cancel or refuse any order for any reason, including suspected fraud or policy violations.
Orders are processed and shipped to the address you provide at checkout. Delivery times and costs will be shown during checkout. We are not responsible for delays due to carriers, customs, or force majeure events.
We want you to love your Fio product. You may return unused items in original condition within 30 days of receipt. Please refer to our full Return Policy for details on return eligibility and instructions.
All content on the Site—including logos, images, product names, and written material—is the property of Fio and protected by copyright and trademark laws. Unauthorized use is strictly prohibited.
To the fullest extent allowed by law, Fio shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products.
You agree to indemnify and hold harmless Fio, its affiliates, officers, and employees from any claims or liabilities arising from your use of the Site or violation of these Terms.
These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law rules. Any disputes shall be resolved in the courts of [Insert State].
We may update these Terms at any time. Changes will take effect once posted on this page. It is your responsibility to review them periodically.
For any questions or concerns, please contact:
Fio
Email: [support@drinkfio.com]
Website: [https://www.drinkfio.com]
We want you to love your Fio bottle—but if something isn’t right, we’re here to help.
We accept returns on unused items in their original condition and packaging within 30 days of delivery.
To be eligible for a return:
If your return is approved, we’ll issue a refund to your original payment method.
We do not accept returns for:
We currently do not offer direct exchanges. If you'd like a different item or color, please return the original item and place a new order.
If your item arrived damaged or you received the wrong product, please contact us within 7 days of delivery at support@drinkfio.com with a photo and order number. We’ll make it right.
Once we receive and inspect your return, we’ll notify you of the approval status. If approved, a refund will be issued within 5–10 business days to your original payment method.
If you haven’t received your refund after 10 business days:
Reach out to us anytime at:
Email: [support@drinkfio.com]
Website: https://www.drinkfio.com
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